FAQ's

Wholesale & Stockist Opportunities

If you are interested in stocking Journal Junky® products, please contact us for more details, we love to collaborate!

Payment

Payment is due at time of purchase. Journal Junky® accepts all payments and major credit cards through our shopping cart.

Shipping

US Orders: We ship via USPS Priority 3-Day. Order tracking is included in the shipping price for your convenience. 

International Orders: We ship via USPS first class. 

All orders are handcrafted and made to order. Please allow up to seven days for your order to be created and shipped (We normally ship sooner.)
International orders generally take 10-21 days to arrive after they are shipped.

Refunds & Exchanges

We take pride in the quality of our work and customer service. If for any reason, you are not satisfied with your transaction, please contact us. Please read all product descriptions in depth. We are only able to accept returns on items we ship incorrectly.

Custom Orders

At this time we are not excepting new custom orders. Please visit our Etsy shop for this feature. (www.journaljunky.etsy.com)

Why Purchase JJ Products?

1. Eco-friendly quality products and shipping
2. Unique and one-of-a-kind stationery
3. FUN and FUNctional
4. Great Customer Service
5. Because writing is healthy for body, mind, & soul!